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Lockdown 3.0

–Updated 01/01/2021

WE ARE OPEN

M3 Mobile Repair Centre are still continuing normal operations during this time, helping all our customers with their barcoding needs; whether that be any repairs that are required on their devices or if they are in need of any additional hardware or accessories to their current fleet.

So, if you have any scanners or mobile printers that are in need of repair, please let us know by logging it via our online RMA form (Click Here), or give us a call on 0871 987 0017  to discuss your requirements.

Current guidelines:-

This includes staff needed for essential financial services provision (including but not limited to workers in banks, building societies and financial market infrastructure), the oil, gas, electricity and water sectors (including sewerage), information technology and data infrastructure sector and primary industry supplies to continue during the COVID-19 response, as well as key staff working in the civil nuclear, chemicals, telecommunications (including but not limited to network operations, field engineering, call centre staff, IT and data infrastructure, 999 and 111 critical services), postal services and delivery, payments providers and waste disposal sectors.

Our Technical Support & Sales teams are available as always by email or phone. Our Engineering team will be hard at work so that we can continue to deliver our first class service. Just some of the measures we have put in place are staff taking precautions in line with government advice, taking hygiene very seriously, washing hands, devices are thoroughly cleaned before despatch. We’re going about our workdays just as we always have, using technology to stay engaged and connected with all our customers.

To anyone impacted by COVID-19, we wish you and yours a quick recovery and extend our gratitude to all healthcare professionals assisting those in need.

Welcome to the official repair website for M3 Mobile UK & Eire.

M3-Mobile Repair Centre offers highly specialised technical solutions designed to enhance our standard warranties and deliver peace of mind to our customers.

Whether your business is looking to develop a service plan, extend an existing service plan, or requires flexible repair options, no one is better qualified than M3-Mobile Repair Centre to assist you.

M3-Mobile Repair Centre uses a comprehensive technical support process and has access to M3 Mobile’s online knowledge database for product information and support. When a repair is required, you can request a “Return Materials Authorization” (RMA) online with 24/7 access to a variety of reports and information including, status of devices submitted for repair and service history.


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Maintenance Repairs

Here at M3 Mobile Repair Centre we offer several maintenance packages to fit your business needs.

Our Bronze package offers turnaround times between 5-7 working days and our Silver Service package has a 3-5 working day turnaround with accidental damage included.

Our maintenance packages start from a 3 year agreement up to a 5 year.

Go to our Service Levels page to learn more about M3 Mobile Repair Maintenance.                   Service Levels

Billable Repairs

The most simple way to getting your M3 Mobile equipment fixed with no signed agreements, just pay and go.

If you’re equipment is faulty or damaged and not in warranty or covered by a Maintenance package, then start the process of repair by logging your terminals details on the Request An RMA page.

Then ship the unit/s into our repair centre for them to be evaluated and quoted for.

Request RMA