Request An RMA

Please use the below form for booking equipment in for repair.

By providing as much detail as possible it will help us track the equipment easily and allow our engineers to quickly find the fault/s reported.

Once the form has been completed a unique RMA number will appear on screen, please note this number on the package when you are ready to ship the units to us. A confirmation email will also be sent to the email address provided as well as our operations department containing the equipment details and the RMA number allocated.

To request an instant RMA number without logging unit details

 

 

To request an instant RMA number without logging unit details


    * Required Fields

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    Request an RMA for up to 21 units.


      * Required Fields

      Full Name: *

      Company: *

      Telephone No.: *

      E-Mail Address: *

      Return Address: *

      --Details For Unit 1 (Required)--

      Model Number: *

      Part No.: *

      Serial No.: *

      Customer Reference:

      External Ticket Number:


      Contract Number:

      Fault Description: *

      Notes / Accessories Sent:

      -------Details For Unit 2-------

      Model Number:

      Part No.:

      Serial No.:

      Customer Reference:

      External Ticket Number:


      Contract Number:

      Fault Description:

      Notes / Accessories Sent:

      -------Details For Unit 3-------

      Model Number:

      Part No.:

      Serial No.:

      Customer Reference:

      External Ticket Number:


      Contract Number:

      Fault Description:

      Notes / Accessories Sent:

      -------Details For Unit 4-------

      Model Number:

      Part No.:

      Serial No:

      Customer Reference:

      External Ticket Number:


      Contract Number:

      Fault Description:

      Notes / Accessories Sent:

      -------Details For Unit 5-------

      Model Number:

      Part No.:

      Serial No.:

      Customer Reference:

      External Ticket Number:


      Contract Number:

      Fault Description:

      Notes / Accessories Sent:

      -------Details For Unit 6-------

      Model Number:

      Part No.:

      Serial No:

      Customer Reference:

      External Ticket Number:


      Contract Number:

      Fault Description:

      Notes / Accessories Sent:

      -------Details For Unit 7-------

      Model Number:

      Part No.:

      Serial No.:

      Customer Reference:

      External Ticket Number:


      Contract Number:

      Fault Description:

      Notes / Accessories Sent:

      -------Details For Unit 8-------

      Model Number:

      Part No.:

      Serial No.:

      Customer Reference:

      External Ticket Number:


      Contract Number:

      Fault Description:

      Notes / Accessories Sent:

      -------Details For Unit 9-------

      Model Number:

      Part No.:

      Serial No.:

      Customer Reference:

      External Ticket Number:


      Contract Number:

      Fault Description:

      Notes / Accessories Sent:

      -------Details For Unit 10-------

      Model Number:

      Part No.:

      Serial No:

      Customer Reference:

      External Ticket Number:


      Contract Number:

      Fault Description:

      Notes / Accessories Sent:

      -------Details For Unit 11-------

      Model Number:

      Part No.:

      Serial No.:

      Customer Reference:

      External Ticket Number:


      Contract Number:

      Fault Description:

      Notes / Accessories Sent:

      -------Details For Unit 12-------

      Model Number:

      Part No.:

      Serial No:

      Customer Reference:

      External Ticket Number:


      Contract Number:

      Fault Description:

      Notes / Accessories Sent:

      -------Details For Unit 13-------

      Model Number:

      Part No.:

      Serial No.:

      Customer Reference:

      External Ticket Number:


      Contract Number:

      Fault Description:

      Notes / Accessories Sent:

      -------Details For Unit 14-------

      Model Number:

      Part No.:

      Serial No.:

      Customer Reference:

      External Ticket Number:


      Contract Number:

      Fault Description:

      Notes / Accessories Sent:

      -------Details For Unit 15-------

      Model Number:

      Part No.:

      Serial No.:

      Customer Reference:

      External Ticket Number:


      Contract Number:

      Fault Description:

      Notes / Accessories Sent:

      -------Details For Unit 16-------

      Model Number:

      Part No.:

      Serial No:

      Customer Reference:

      External Ticket Number:


      Contract Number:

      Fault Description:

      Notes / Accessories Sent:

      -------Details For Unit 17-------

      Model Number:

      Part No.:

      Serial No.:

      Customer Reference:

      External Ticket Number:


      Contract Number:

      Fault Description:

      Notes / Accessories Sent:

      -------Details For Unit 18-------

      Model Number:

      Part No.:

      Serial No:

      Customer Reference:

      External Ticket Number:


      Contract Number:

      Fault Description:

      Notes / Accessories Sent:

      -------Details For Unit 19-------

      Model Number:

      Part No.:

      Serial No.:

      Customer Reference:

      External Ticket Number:


      Contract Number:

      Fault Description:

      Notes / Accessories Sent:

      -------Details For Unit 20-------

      Model Number:

      Part No.:

      Serial No.:

      Customer Reference:

      External Ticket Number:


      Contract Number:

      Fault Description:

      Notes / Accessories Sent:

      -------Details For Unit 21-------

      Model Number:

      Part No.:

      Serial No.:

      Customer Reference:

      External Ticket Number:


      Contract Number:

      Fault Description:

      Notes / Accessories Sent:


      Additional / Relevant Information:

      Please Tick Below If You Give Permission For The Repair Centre To Format Or Reinstall The Operating System On The Units Above.
      Yes I Give Permission
      By Ticking Above We Strongly Advise You Send Us Any Software And Configurations To Be Reloaded Onto The Unit/s.

      Otherwise Please Tick Below If You Give Permission For The Repair Centre To Return the Terminals Blank.
      Yes I Give Permission

      Enter Your Promo Code Below

      Please prove you are human by selecting the House.

      Tick To Agree To Our Terms And Conditions

      Click Here

      Status: Online


        * Required Fields

        Full Name: *

        Company: *

        Telephone No.: *

        E-Mail Address: *

        Return Address: *

        --Details For Unit 1 (Required)--

        Model Number: *

        Part No.: *

        Serial No.: *

        Customer Reference:

        External Ticket Number:


        Contract Number:

        Fault Description: *

        Notes / Accessories Sent:

        -------Details For Unit 2-------

        Model Number:

        Part No.:

        Serial No.:

        Customer Reference:

        External Ticket Number:


        Contract Number:

        Fault Description:

        Notes / Accessories Sent:

        -------Details For Unit 3-------

        Model Number:

        Part No.:

        Serial No.:

        Customer Reference:

        External Ticket Number:


        Contract Number:

        Fault Description:

        Notes / Accessories Sent:

        -------Details For Unit 4-------

        Model Number:

        Part No.:

        Serial No:

        Customer Reference:

        External Ticket Number:


        Contract Number:

        Fault Description:

        Notes / Accessories Sent:

        -------Details For Unit 5-------

        Model Number:

        Part No.:

        Serial No.:

        Customer Reference:

        External Ticket Number:


        Contract Number:

        Fault Description:

        Notes / Accessories Sent:

        -------Details For Unit 6-------

        Model Number:

        Part No.:

        Serial No:

        Customer Reference:

        External Ticket Number:


        Contract Number:

        Fault Description:

        Notes / Accessories Sent:


        Additional / Relevant Information:

        Please Tick Below If You Give Permission For the repair centre To Format Or Reinstall The Operating System On The Units Above.
        Yes I Give Permission
        By Ticking Above We Strongly Advise You Send Us Any Software And Configurations To Be Reloaded Onto The Unit/s.

        Otherwise Please Tick Below If You Give Permission For the repair centre To Return the Terminals Blank.
        Yes I Give Permission

        Enter Your Promo Code Below

        Please prove you are human by selecting the House.

        Tick To Agree To Our Terms And Conditions